The Dress Avenue
Welcome to The Dress Avenue's Shipping Policy. We understand that timely and reliable delivery is crucial for a great shopping experience. That's why we've partnered with trusted carriers to ensure your orders reach you promptly and in perfect condition. Below, you'll find detailed information about our shipping options, rates, and policies.
We offer various shipping options to meet your needs:
Shipping rates vary depending on the shipping option you choose and the total weight of your order. You can calculate the shipping cost for your order at checkout.
Please note that shipping rates are subject to change based on carrier pricing and fuel surcharges.
The Dress Avenue is proud to offer international shipping to select countries. International shipping rates and delivery times vary based on destination and package weight. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the recipient.
Orders are processed and shipped within 1-2 business days after your order is placed. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package's progress on the carrier's website.
Delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances. The Dress Avenue is not responsible for delivery delays once the package has been handed over to the carrier.
Please ensure that your shipping address is accurate and complete at the time of checkout. The Dress Avenue is not responsible for orders shipped to incorrect addresses provided by the customer.
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
If you need to return or exchange an item, please refer to our Return Policy for instructions and conditions.
If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact our customer service team. We're here to help!
Thank you for choosing The Dress Avenue for your shopping needs. We look forward to serving you and ensuring that your orders arrive safely and on time.
So we may better assist you, please include the product’s style or model number if you’re inquiring about a specific item. If you’re inquiring about an order, kindly provide your order number.